FAQ

Do you do custom work?

Absolutely! I love to do commission items. This option is available for wall art, trays, coasters, and jewelry. Of course, there may be limitations for certain items and requests. The best way to start is to contact me either here on the website or you can email me directly at whimsyandbrilliance@gmail.com. You can also find more info on the "Commission Orders" page.
Where are you located?

I currently operate my online shop out of Arvada, CO. My main storefront is located inside Painted Tree Boutiques in Northglenn, CO. 251 W 104th Ave Northglenn, CO 80234 booth F5. I also have a small inventory of items in Create Marketplace in the Westminster Orchards Shopping Mall. 14647 Delaware St #700, Westminster, CO 80023 I participate in several art festivals and pop-up markets throughout the year. Visit the Events page to see upcoming markets.
Can I pick up my order to avoid shipping costs?

Customers are welcomed to pick up their orders at the Painted Tree Boutiques in Northglenn, CO. 251 W 104th Ave Northglenn, CO 80234 Select Pickup at checkout and your order will be ready within 3 days. Please wait for the notification that your order is ready before heading to the store. The store will hold your item(s) at the cashier stand. I am happy to arrange pickup near Arvada as well. In order to arrange this you will need to contact me prior to submitting your order. Pick up dates and times will be limited and based on my current availability.
Will you restock sold out items?

This will greatly depend on what the item is. Original wall art, coasters, and trays are all very unique so restocking exact items is not possible. This can be the same for several marble earring designs as well. However, if you miss out on something you love, contact me and I can tell you if exact items will be restocking or if it would be possible to do a custom order of a similar design for you.
Where do you ship?

I ship worldwide! Please expect longer shipping times for anywhere outside of the US.